FAQ

About FindItNow

What is FindItNow?

How does FindItNow work?

Why should you use FindItNow?

How does FindItNow make money?

Businesses

Are you a business owner or manager?

What are "Sponsored Results"?

Does FindItNow allow businesses to remove negative reviews from their own business page?

Your account

What does top results mean?

Who can see me and my reviews?

Can business owners message me after I review their business?

Will FindItNow remove a review?

How do I change my email address on FindItNow?

How do I change my password?

Learn more

Still have a question?

What is FindItNow?

FindItNow allows you to find the local business that your friends like, taking the guess-work out of selecting the best one for you.

FindItNow users rate and review local businesses: doctors, mechanics, restaurants, dentists, attorneys, plumbers and more.

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How does FindItNow work?

Visit FindItNow.com and type in a search term or select a category for what you are looking for.

A results page then appears with local businesses that fit your search.

Sort the local businesses by best rated to find business with high rating. Select “Coupons” to find only business offering discounts. Sort the businesses by distance from you to find those closest to you. Or try any combination of these or many other tools we provide to help you find the best business for you.

Check out details on each business to make a decision. FindItNow is full of helpful information about local businesses: Specialties, maps to their business locations, pictures of their work — even the hours that they’re open.

Help your friends by reviewing the business you used.

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Why should you use FindItNow?

  • Remove the uncertainty of selecting the right business for you.
  • It’s easy to use
  • Get recommendations from friends and others in your community anytime.
  • Immediate referrals: You don’t have to wait to get your friends on the phone or see them to learn what businesses they recommend.
  • Save time vetting businesses. Customer reviews provide a one-stop-shop to speed and assure your decision-making process.
  • It’s free.

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How does FindItNow make money?

FindItNow makes money by selling ads to local businesses (sponsored search results) and allowing businesses to enhance their business pages with features like video, additional photos and product lists.

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Are you a business owner or manager?

Business owners and managers can set up a free account to set up a business page in FindItNow.com, provide additional information about their business, view analytics on traffic to their business page, post a coupon and more.

But FindItNow.com also offers a variety of cost-effective methods to expand the reach and depth of your message to local audiences. Contact one of our advertising experts to discuss creative, effective means to reach potential local customers.

* Email support@support.planetdiscover.com today for more information

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What does “Top Results” mean?

“Top Results” is a sort that combines many factors to sort businesses in the search results. The factors in this algorithm combine conventional definitions of relevancy (word matches in the text of the Business page), with weighting for whether the business is a Premium, Enhanced or Basic tier customer (premium tier customers receive greater weighting than enhanced tier customers who receive greater weighting than Basic tier customers), distance of business to the end user, number of reviews, overall rating and other factors.

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Who can see me and my reviews?

Any user visiting FindItNow can see your profile page or see your reviews.

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Can business owners message me after I review their business?

Business owners cannot message you personally, but they can post replies to your reviews.

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What are “Sponsored Results”?

“Sponsored Results,” which appear at the top of search results, are up to three businesses that have paid to appear in that position (Premium tier) – businesses whose attributes fit the constraints of your search.

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Will FindItNow remove a review?

FindItNow staff will remove a review if the review is profane or may violate libel. The FindItNow staff reserves the right to determine what is profane or potentially libelous. FindItNow will tend to let users and businesses speak their mind, but in certain cases, a review may be removed. You can help us with this by clicking the “Report abuse” button if you see content on the site that you think is inappropriate.

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Does FindItNow allow businesses to remove negative reviews from their own business page?

No.

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How do I change my email address on FindItNow?

Make certain you are logged in, then click “Settings” at the top of the page. You will be taken to a page where you should see an e-mail field. Type your new e-mail address into that field and click “Save” (at the bottom of the page).

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How do I change my password?

Make certain you are logged in, then click “Settings” at the top of the page. You will be taken to a page where you should see fields for changing your password. Type in your new password and click “Save” (at the bottom of the page).

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Still have a question?

Email us at: support@support.planetdiscover.com

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